CIS/207 Week 1

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Individual: Data, Information, and Knowledge

Includes: Option #1

Includes: Option #2

Now that you know the definitions of data, information and knowledge, compare and contrast all three terms using the following scenario:
Big Bank runs a free daycare service for all of its employees. The company wants to easily identify employees who use the service and where it is best for parents to pick up their kids based on the multiple locations. The bank locations are all in the city of Chicago. Each location has at least 75 employees. The bank consistently is ranked
within the top 100 places to work. Each location offers at least one restaurant on site. Food trucks are brought in once a month for variety.
• Each employee can have multiple children enrolled in the daycare center.
• Employees can be described by their employee ID number, first name, last name,

    phone number, and work location.
• Children can be described by their first name, last name, gender, and date of

    birth.
• Because children are provided with lunch and snacks, it is important to track

    dietary restrictions (e.g., gluten-free, vegetarian, vegan, food allergies, etc.).
• Each child is assigned to one of three rooms based on age, maturity, and parents

    work location.
Develop a 1-page document to compare and contrast the terms data,information, and knowledge. Alternatively, create an infographic using an infographic maker such as Piktochart, Venngage, or Canva.
Include the answers to the following questions in your document or infographic:
• Why does it matter if an information system developer mixes up the terms data,

    information, and knowledge?
• What consequences might result in designing an information system if the terms

    were interpreted improperly?
Submit your assignment to the Assignment Files tab.

Individual: Information System Overview

Includes: Option #1

Includes: Option #2

We interact with information systems every day. For example, libraries have systems that enable you to search for, reserve, and check out books; utilities maintain systems that enable customer service representatives to answer questions about your bill; and your grocery store checkout station is connected to multiple systems that enable the store executives to determine staffing levels, inventory levels, advertising, and promotion efforts.

Select an information system you use on a regular basis. ( If at work include what is the function)

Create an overview that explains the following:

• The type of the information system
• The evolution of the selected type of information system. (e.g. the evolution of student financial aid systems in general, a customer relations management, Enterprise services; Include versions x.y, )
• How the information system affected jobs and careers. (e.g. before systems were developed and which jobs supported the function of financial aid that do not exist today due to technology)
• The names of the components used and a description of the purpose or role of each. (Hint: Use information system components you learned so far.)
• The benefits this system evolution has brought to you, the organization implementing the change, and other people or organizations within the community

• A 2-3 page Microsoft Word document( May insert diagrams, use word wrap)
• A 5- to 8-slide Microsoft PowerPoint presentation with detailed speaker notes and appropriate animations

Note: You can include diagrams developed with Microsoft Visio, Microsoft PowerPoint, or another software application approved by your Instructor if you feel it will enhance your recommendation. Submit your assignment.

CIS/207 WK1 WileyPLUS Exam

1. Which of the following is NOT an advantage of central management of information systems in the University System of Georgia?
2. The University System of Georgia’s CIO believes the best way to collaborate with 31 independent-minded university CIO’s is to look for scenarios where three to five universities are planning to purchase the same product and therefore can consolidate their buying or centralize their service. One specific example of how the CIO utilized this strategy to resolve a problem was to develop a centralized system for _________.
3. All _______ are ____________.
4. ____________ is developed through learning and is the experience and expertise that managers can apply to business problems.
5. In the following table, column A is _____, column B is _____, and column C is ______.
6. As you are walking to the cafeteria to pick up your lunch, you see a poster with the word “apple” on it with a picture of an apple below it. This is ____.
7. The IT infrastructure is ___________.
8. ___________ are the “capstone” information systems in an organization.
9. ___________ handle tactical decisions.
10. __________ analysis involves identifying the best advertising channels.
11. Warby Parker can offer cheaper glasses than their competition because they _______.
12. Warby Parker is competitor of __________.
13. Watch the following video and answer the question below.
14. IT decreases the number of employees who can report to a single manager.
15. Chevron employed ________ to provided detailed work instructions to its employees.
16. Chevron initially utilized ___________ to improve their supply chain, followed by employee-driven ________ initiatives, and then adopted a unified _____ approach to standardize business processes.
17. Chevron has used _________, a methodology that combines statistical process analysis with techniques to eliminate waste and improve process flow, since 2006.
18. Organizations adopt BPI to sustain BPM over time.
19. Chevron’s strategy was to analyze its existing processes to identify specific areas to improve.
20. A(n) __________ refers to a small number of companies that dominate the business and are making large margins.
21. IT has changed the manager’s job in many ways. Which of the following is NOT the result of this change?
22. Which of the following is TRUE?
23. Which company used software to disrupt the previous market-leading companies in the book industry?
24. Which of the following is a fast-growing company that is disrupting the traditional job recruiting industry?
25. Which industry is currently using drones as part of its business model?

Includes TWO (2 Long Answers) to this Discussion Question

Find a receipt from a current purchase you made and answer the following questions:
• What are the data items on the receipt?
• Which ones are static and which ones are dynamic?
• Based on this data, what kind of informational report could you design for a store manager?
• Based on that report, what knowledge would the manager gain that is actionable?

Discussion Question: Understanding Process

Includes THREE (3 Long Answers) to this Discussion Question!

Materials: Learning Team Strategies for Success Video
One critical requirement that IT organizations are looking for in their human resources is the ability to work in a team. Information Systems have become so complex that specialists from multiple disciplines have to work together to solve problems or design new software. In this course, you will have the opportunity to collaborate with your classmates. In future courses, you will work with a team to complete an assignment.
Design a list of steps that you would execute if you were the team leader that would help your team get off to a good start.

Includes FIVE (5 Long Answers) to Discussion Question!

The terms "information system" (IS) and "information technology" (IT) are sometimes used interchangeably, but they are not the same. It is important for your professional credibility to understand the difference and to use the terms
appropriately.
Summarize the differences between an IS and IT.
Provide an example of an IS and IT from your personal or professional experience and explain your example.
Example: Tickets are scanned as people enter the state fair.
• The ticket scanners are information technology components. They are input

   devices that gather information about the redeemed ticket. They are also output

   devices as they confirm the validity of the ticket.
• The software that gathers and stores the redeemed ticket information is part of

   the information system used to track data related to attendance and ticket sales

Includes FIVE (5 Long Answers) to Discussion Question!

Information technology has advanced to the point where we can almost literally "never be out of touch" with data, information, and other people. Almost instant access can be a benefit to those working with and using the information.
Select one information system in use at an organization with which you are familiar (e.g., work, library, school, government agency, or community organization).
Explain its importance and benefits to the organization.
Example: A community food pantry tracks donations, dispersals, and inventory at multiple locations throughout the community. The information system provides information about high-use, excess inventory, and low inventory, so the
coordinators can move inventory to where it is needed. This enables the organization to serve the most community members possible and reduce waste from unused inventory at lower-volume sites.
Post your response to the discussion forum.
Respond to a minimum of two of your peers.

Discussion Question: IT Role

Includes THREE (3 Long Answers) to this Discussion Question!

The role of the Information Services Department has significantly changed since computers became a necessity for business. In Table 1.2 of Introduction to Information Systems is a description of those changes.
Select two of the new consultative tasks that you feel you would like to be part of your job description and describe the following:

• Why do you feel those tasks are a good fit for your skills?
• Why do you feel those tasks are needed at your company or any company?

Discussion Question: Information Systems in Organizations

Includes Long Answer to Discussion Question!

What is a specific role an information system can play in an organization? What are three components of this system? How do they work in the enterprise?

Discussion Question: IT Systems

Includes TWO (2 Long Answers) to Discussion Question!

How can an IT system initially help a company advance, but later become a requirement for that business to stay competitive?

CIS/207T Week 2

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Individual: Map Your Network

Research how to design a Local Area Network (LAN). (Hint: Look for network design checklists.)

Include diagrams for LANs in your research, reviewing at least five.

Create a diagram of the LAN or Wide Area Network (WAN) that identifies the following:

• Hardware components
• Environment or context (Who is using the LAN and for what.)
• Network protocols used
• Network processing methods
• Key factors that ensure reliable and consistent data and functioning networking systems

Note: Create diagrams with Microsoft Visio, Microsoft PowerPoint, or another software application approved by your Instructor. Use call outs as needed to identify items and provide explanations.

Submit your assignment.

Your Mobile Ordering Project team assigned you to write the Mobile Ordering Project POS Requirements Document.

Include the following elements in your documentation:

• Identification of the core components of the HB Company’s current POS system and the additional hardware, software, and networking elements the addition of mobile ordering would require
• Description of the data and information that passes through and is captured by the current POS and additional information and data the new mobile ordering process would provide
• Description of the new types of knowledge the HB Company will be able to obtain through the addition of mobile ordering
• Identification of the concerns regarding data and network services that could result from adding mobile ordering and potential solutions

Present your requirements in one of the following ways:

• A 2- to 3-page Microsoft Word narrative
• Including 1- to 2-page Microsoft Word chart or table OR
• A Microsoft Excel spreadsheet formatted for printing

Submit your assignment.

CIS/207 Week 2 WileyPLUS Exam

1. B2B e-commerce comprises about _____ percent of e-commerce volume.
2. Buy-side marketplaces use _______________ auctions and are suitable for ___________.
3. Your textbooks are examples of a _____________ for your education.
4. _____________________ exchanges connect buyers and sellers across many industries.
5. The goal of group purchasing in the buy-side marketplace is to ____________.
6. The sell-side marketplace is similar to the _________ model.
7. Buy-side marketplaces use reverse auctions.
8. When organizations come to a company’s Web site for procurement, such business is classified as a(n):
9. Information Systems for marketing incorporate the following functions: (check all that apply)
10. Information Systems for production and operations management (POM) incorporate the following functions: (check all that apply)
11. Which of the following is not a function of functional area information systems?
12. Functional information systems support the entire enterprise or major portions of it.
13. Exception reports show a greater level of detail than is included in routine reports.
14. _____ reports show a greater level of detail than is included in routine reports.
15. GM’s new service lane automation application is a type of ___________ system.
16. ______________________ are often populated with data from source data automation technologies such as bar code scanners.
17. Sentiment analysis extracts _________ information in source materials, which is particularly useful in __________.
18. Sentiment analysis algorithms use simple terms to express sentiment about a product or service, so ________ makes it __________ to classify online content as positive, negative, or neutral.
19. The entertainment industry primarily uses sentiment analysis to improve their ______.
20. BI encompasses applications, processes, and technology.
21. BI can support organizational transformation.
22. ____________ is NOT categorized as BI.
23. ___________ is a subset of BI according to Thomas Davenport.
24. Which of the following is NOT a requirement of TPSs?
25. _____ reports contain special information not found in routine reports.

Discussion Question: Network Protection and Alternatives

Since access to the network is critical to your success as a student, describe your current network environment and how you would respond if it went down. After reading and discussing this week, how do you think a Network Administrator in a large company would respond? Be sure to defend your response.  

Discussion Question: Network Terminology

Business users are often confused by the network terms that IT professionals use when talking about communications between systems. Using the information in Ch. 6 of Introduction to Information Systems, explain the following terms using examples that a non-IT person would understand.

• Baseband
• Broadband
• TCP/IP
• Packet Switching
• VOIP

Discussion Question: : IT Systems

How is information used in the modern enterprise? How does this use affect IT systems?

CIS/207T Week 3

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Individual: Mobile Ordering System Summary

Your Mobile Ordering Project team needs to provide a summary of your analysis findings to IT leadership and other department stakeholders. You are assigned to create the material.

Create material that:

• Illustrates the current information system, capturing data from in-store ordering and payment processes
• Illustrates the new information system that will be needed when mobile ordering and payment is added
• Identifies potential uses of cloud computing technology, including the names of the cloud type and likely cloud computing services
• Identifies the security vulnerabilities the new information system could create
• Provides recommendations to mitigate security concerns
• Identifies any ethical and privacy concerns leadership should review.

Use diagrams to illustrate the information systems mentioned above. You can create diagrams using Microsoft® Word, Microsoft® PowerPoint®, Microsoft® Visio® or another program of your choice.

Document your summary using one of the following options:

• A 1- to 2-page Microsoft®Word document
• A 10- to 12-slide Microsoft®PowerPoint® presentation with detailed speaker notes

Submit your assignment.

You are an IT specialist in a private medical practice. The practice includes three physical locations and 35 employees. Until now, all IT technology and software was fully managed on-premises. However, the practice is adding another location and five new employees. Your organization will need additional storage capacity and computing power.

You have been asked to investigate available cloud computing options and recommend whether cloud computing should be used or whether the investment should be made to maintain 100% internal IT management.

Compare and contrast the use of Infrastructure as a Service (IaaS) to internal investment.

Include the following in your comparison:

• The benefits of each
• The risks or vulnerabilities of each
• Additional information you would need to make a recommendation for which would most align with the organization's needs

Document your summary using one of the following options:

• A 1- to 2-page Microsoft® Word chart or table
• A 6- to 8-slide Microsoft® PowerPoint® presentation with detailed speaker notes
• A Microsoft® Excel® spreadsheet formatted for printing

Submit your assignment to the Assignment Files tab.

Discussion Question: Mobile Computing

CIS/207T Week 4

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Individual: Functionality Consequences 

Your Mobile Ordering Project team was asked to evaluate two “out-of-scope” functionalities for the Mobile Ordering App. You are tasked with documenting the evaluation results of one.

Select one of the two functionalities.

Summarize the following:

• The additional business processes that would be affected by the functionality
• Additional data that would need to be collected to enable the functionality
• Additional information new data would provide the organization and potential opportunities it could create for the organization
• Disadvantages or additional responsibilities the addition of functionality or collection and storage of additional data could create for the organization

Document your summary using one of the following options:

• A 1-page Microsoft®Word document
• A 6- to 8-slide Microsoft®PowerPoint® presentation with detailed speaker notes

Submit your assignment.

Social media and social computing changed the dynamic of the business and consumer relationship. Social media provides organizations with a powerful tool to establish brands, create buzz about products, and build customer loyalty. On the other hand, consumers can, and often do, use social media to self-organize and demand changes that align with their preferences – regardless of whether it is a benefit to the organization.

Research a recent event in which individuals used social-media to self-organize and create a change in a large organization’s decision, practice, or strategy. Examples include changes to policies or practices of for-profit company, local or national governments, or large institutions such as universities or religious orders.

Provide an in-depth overview of this event that describes the following:

• The event itself and the concerns of the individuals (e.g., consumers or citizens)
• How individuals used mobile technology and networks to organize and communicate among themselves
• The communication methods between the community created by the individuals and the organization
• How the use of social media affected decisions, actions, or outcomes
• Changes the organization may need to make to its information system to track or use the data created during the event or in response to the event
• Your thoughts and reasoning regarding whether the use of social media has led to a change for the benefit of the citizens and the consumers or the organization.

Document your findings using one of the following options:

• A 1- to 2-page Microsoft®Word document
• A 10- to 12-slide Microsoft®PowerPoint® presentation with detailed speaker notes

Submit your assignment.

CIS/207 WK4 Weekly Exam

1. Watch the following video and answer the question below. Big Data is the same thing as huge amounts of structured data in organizational databases.
2. Which of the following is NOT a type of Big Data?
3. NoSQL databases can manage more different types of data than a traditional relational database.
4. Watch the following video and answer the question below. A/B experiments are so-named because there are only two possible outcomes for each experiment.
5. Watch the following video and answer the question below. Data subject to constraints is an example of
6. Watch the following video and answer the question below. A group of logically related fields is a(n)
7. Watch the following video and answer the question below. Each _________ in a relational database is a record.
8. Watch the following video and answer the question below. One of the attributes in a record must be a primary key.
9. Watch the following video and answer the question below. Normalization typically improves processing performance.
10. Watch the following video and answer the question below. When data are normalized, attributes in the table depend on the primary key and the secondary key.
11. Watch the following video and answer the question below. A data warehouse is a repository of historical data that are organized by subject to support decision makers in the organization.
12. Watch the following video and answer the question below. Organizational databases access one record at a time, where data warehouses access groups of related records.
13. Watch the following video and answer the question below. Data in a data warehouse are organized by business process, where data in corporate databases are organized by subject.
14. Watch the following video and answer the question below. Data updates in a data warehouse are performed by the MIS department, NOT the users.
15. Watch the following video and answer the question below. The MOST common source system for a company’s data warehouse is its corporate operational databases.
16. Watch the following video and answer the question below. Companies often have to clean up the data before it can be imported into the data warehouse.
17. Watch the following video and answer the question below. The ETL process is now typically called data integration.
18. Watch the following video and answer the question below. The MOST common method for storing data in a data warehouse is
19. Watch the following video and answer the question below. The IT department is solely responsible for the quality of the data in the data warehouse.
20. Watch the following video and answer the question below. Governance of a data warehouse must be a collaboration between business users and IT personnel.
21. Watch the following video and answer the question below. After you have taken a particular course, your insights on how to do well in that course would be considered to be tacit knowledge.
22. The IT infrastructure needed for you to register online for next semester would be considered to be explicit knowledge.
23. Watch the following video and answer the question below. Robots are being used in a decreasing number of everyday tasks.
24. Process and procedures are important but not critical to the effective use of computer based information systems.
25. An App (Application) is a computer program designed to support a specific task?

Discussion Question: System Adoption

Write a 200- to 300-word short-answer response to the following:

Describe three types of systems used in organizations. Note the factors that normally lead to adopting the system and requirements that will likely push its future growth of each type.

Write a 200- to 300-word short-answer response to the following:

Discuss an IT system that has transformed the way organizations in at least one field carry out work. Note what requirements drove the system to be developed and what requirements are likely to drive it to change in the future.

CIS/207T Week 5

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Individual: Career Plan

Career opportunities in IT are strong and are projected to remain strong over the next ten years.

Research various IS and ITjob posting systems using such resources as the University Career Services, Monster, or the U.S. Department of Labor, to find the background and job requirements for different positions in the industry (e.g., systems analysts, business analysts, software engineering positions, etc.).

Use the software of your choice, such as Microsoft® Word or Excel®, to develop a 1-page career plan with answers to the following questions:

• What is the career goal (or position) you want to pursue and why?
• What is the salary range for your chosen Career Goal position?
• What are three skills you need to develop in order to get a job in your chosen career field? Why did you choose these skills?
• What are six tasks you need to complete in order to develop the skills you will need for this type of position? Include target dates for completion.

Submit your assignment.

Individual: Mobile Ordering Testing

A critical part of any IT project is testing. This is especially true when an IT project will affect customers and their relationship with the organization.

Your Mobile Ordering Project team is helping to plan an internal alpha test of the new HB Company Mobile Ordering App to find the initial round of bugs and unintended consequences of its use, including how it interacts with the existing information systems.

You are tasked with matching the customer's mobile ordering interactions with HB Company's internal processes and information systems.

For example, when someone installs the app, the following is affected:

• The marketing and sales departments' customer tracking and promotion processes (CRM system)
• The IT department customer data security processes and systems

Identify ten possible customer interactions and describe the corresponding effects on the internal processes and information systems.

Present your report in one of the following ways:

• A 2-page Microsoft® Word document
• A Microsoft® Excel® spreadsheet
• A 12- to 15-slide Microsoft® PowerPoint® presentation with detailed speaker notes and appropriate animations

Note: You can include diagrams developed with Microsoft® Visio®, Microsoft® PowerPoint®, or another software application approved by your Instructor if you feel it will enhance your report.

Submit your assignment to the Assignment Files tab.

CIS/207 WK5 Weekly Exam

1. The law basically does not support an employer’s right to read electronic mail and other electronic documents.
2. Privacy regulations are basically the same from country to country around the world.
3. ______________ is the right to determine when, and to what extent, information about you can be gathered and/or communicated to others.
4. ______________ is an electronic profile of you and your habits.
5. ______________ is the process of forming a digital dossier.
6. Which of the following is NOT an example of a profiler?
7. The right of privacy ___________ absolute.
8. Risk management identifies, controls, and minimizes the impact of threats to the organization’s information security.
9. Which if the following is not a common risk mitigation strategy?
10. Which of the following is NOT a lesson learned from the Sony Picture Entertainment hack on November 24, 2014?
11. ___________ is threatening to steal or actually stealing information from a company and then demanding payment to not use or release that information.
12. Phishing is an example of __________.
13. You start browsing your favorite home improvement company’s website and notice someone has changed all the logos to their main competitor’s logos. This is an example of ___________.
14. Application software is a set of instructions that serves primarily as an intermediary between computer hardware and application programs.
15. Software consists of the instructions given to computer hardware.
16. Application software is a set of computer instructions that provide specific functionality for a user.
17. Personal application software consists of widely used packages such as word processing, spreadsheet, communications, and graphics software.
18. Hardware costs have been _______________ over time and software costs have been _______________ over time.
19. _________________ software is an intermediary between computer hardware and _________________ software.
20. Hardware interacts directly with _______________ software.
21. Hardware has become less complex while software has become more complex.
22. Discrete speech-recognition software recognizes and interprets one word at a time.
23. The set of computer programs used to manage hardware resources is called:
24. It is not necessary for computer programs to have documentation, because the code itself is easy to read and follow.
25. Computer hardware is designed specifically for a particular application.

Discussion Question: Understanding Digital Dashboards
Materials: Using the Class Performance Dashboard video
As we discussed in Week One, data becomes information, which becomes knowledge. Some of the data collected from a TPS is placed into a Data Warehouse where it can be used to support a Dashboard used by management to
monitor the performance of the company. Your instructor has a Dashboard to monitor your individual and team performance during a course.
Review the video that instructors use to learn how to use the Class Performance Dashboard. Respond to the following questions:
    • What surprised you about the information that instructors have on your

        performance?
    • If you were to have a personal student Dashboard, what information would you

        want to see displayed and why?
    • How would that information change if you wanted the Dashboard to show

        Team progress and why?

Discuss two major issues involved with acquiring systems and two major issues commonly faced when maintaining them. Address how each can be minimized or overcome.

Supporting Activity: Strategic Planning

Describe the effect of an organization’s strategic planning on the IT systems it uses. Address how strategic planning simplifies and complicates IT system development and use.

Describe the effect of an organization’s strategic planning on the IT systems it uses. Address how strategic planning simplifies and complicates IT system development and use.