MGT/312T Week 1

Everything listed for Week 1 is included in purchase!! 

1. Summative Assessment: Organizational Behavior Exam

2. MGT/312T Week 1 Discussion Question

3. BONUS - Apply: To Tell or Not to Tell?

4. BONUS - Practice: Connect LearnSmart Activity
5. BONUS - Practice: Week 1 Knowledge Check

MGT/312T Week 1: Summative Assessment: Organizational Behavior Exam

1. Gallup is a professional services organization that studies employee engagement across industries all over the world. Gallup cites that its research attempts to "measure the enthusiasm of employees between their work and workplace." As a result, this organization is dedicated to codifying which principle of organizational behavior?
2. Suppose that a company's president decides to develop a policy to increase the company's commitment to its employees and then develops a set of procedures to implement this policy. The president is engaged in which management function?
3. Sarah is a manager at a multinational accounting firm. She is responsible for leading a team of 10 accountants and ensuring that the firm's clients receive high-quality services. Which of the following best describes Sarah as an effective manager in the field of organizational behavior?
4. Jonathan has started wearing a new brand of clothing because all of his friends have started wearing it too. What term best describes Jonathan's behavior?
5. After reading the "Trader Joe's Keeps Things Fresh" case study, which business actions by Trader Joe's demonstrate contingency thinking?
6. Jean serves as a vice president in charge of innovation within her organization. She leads five cross-functional innovation pods which are working diligently on finding the "next big idea" to lead the company to its next frontier of growth. She assesses the stage of each team's progress, and allocates funding based on the compelling nature of each pod's pitch. Which type of category of effective management does Jean's role most closely align with?
7. A manager at a large tech company has been successful in leading their team to meet project deadlines, resolving conflicts among team members, and creating a positive work environment. Which personal attribute best explains the manager's success in their role?
8. After reading the "Trader Joe's Keeps Things Fresh" case study, how does Trader Joe's design jobs for increased job satisfaction and higher performance? Select all that apply.
9. In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?
10. Rather than assuming that there is one "best" or universal way to manage people in organizations, which of the following should organizational behavior researchers use to try to identify how different situations can best be understood and handled?
11. Adriana, a manager at Confections Bakery, observed a significant decline in bakery sales last quarter, after the holiday rush. She shared the performance data with the owner, but the owner dismissed the concern because she has seen this decline during the same period in past years, and was confident that sales would return to normal levels. Unsatisfied with this response, Adriana analyzed the sales data further and discovered a large discrepancy in the inventory, which was the reason for the sales decline. Which critical thinking approaches were present in this scenario? Select all that apply.
12. What are some ways in which critical thinking contributes to a better understanding of organizational behavior in the workplace? Select all that apply.
13. As a manager, Jermaine defines goals, sets performance objectives, and identifies action steps for accomplishing them. Jermaine is engaged in which management function?
14. Susan, a manager at Toddler Toys, recently completed her undergraduate degree in business and aims to apply organizational behavior practices to enhance her managerial effectiveness and improve the business. Which practices would be most effective for her to integrate? Select all that apply.
15. Riya, a manager at Planet Save, is using spreadsheet software to prepare a departmental budget. Riya is using which managerial skill according to Katz?

MGT/312T Week 1 Discussion Question

Includes Three (3) A+ Answers!

Keeping Mintzberg's (1989) framework in mind, which categorizes effective management into 10 essential skills across three roles: interpersonal, informational, and decisional. To better understand these concepts, please reference Section 1.3 of your reading. Then, reflect on the best managers you've worked with recently or in the past.

Respond to the following questions with a minimum of 175 words:

1. What made these managers particularly great at managing people?
2. What skills in each of the 3 categories do you think they were best at and why?
3. As you compare different managers and the essential skills that they were best at, how were they all similar or different?

*** BONUS TUTORIALS INCLUDED IN WEEK 1 TUTORIAL SET ***

MGT/312T Week 1 Apply: To Tell or Not to Tell?

1. Assume you are a nursing director for a nursing home. You've been working at your facility for a few short months when you learn that the company that owns the home has been improperly overbilling Medicare for the care and services provided to your residents. You bring this to the attention of the company's management. They do nothing. You then notify the appropriate authorities (you are now a whistleblower). For this, and a host of other reasons, you quit.
2. Why are ethics considered so important when studying organizational behavior?
3. The contingency approach suggests that
4. Overcharging Medicare for care and services provided to patients is an example of ______ behavior
5. Ethics is primarily concerned with
6. In an ethical dilemma such as the one presented above
7. In the case above, this presents a(n) _____
8. The case above represents an extreme example of unethical and illegal conduct. These are the exception in the business community. Which of the following statements about this behavior is false?
9. Problem solving and critical thinking are ______ because they use logic and reasoning to develop and evaluate options

MGT/312T Week 1: Practice: Connect LearnSmart Activity

NOTE: Questions are probably not in the same order.

1. Select the two items that apply to a contingency approach to management.
2. The term ___________ describes an interdisciplinary field concerned with understanding and managing people at work.

3. The two broad categories of OB concepts and theories include______ factors and ______ factors.

4. Select the reasons ethics are important in business.
5. Which of the following statements about unethical behavior in the workplace is true:
6. An interdisciplinary field focused on understanding and managing people at work is______.
7. Select ways employees can address unethical behaviors.
8. The idea behind ___________ is that you know your personal strengths and weaknesses.
9. To solve problems effectively, it is important to consider necessary ________, such as people who will provide support.
10. Knowing your own abilities, values, strengths, and weaknesses as well as how others view you in terms of these factors is referred to as ______________.
11. The field of __________ encompasses research and practice from various disciplines like anthropology, psychology, statistics, political science, vocational counselling, and management.
12. Your understanding of who you are and what your preferences are can be improved by a process called ___________. (Enter one word in each blank
13. Select the weaknesses of common sense:
14. Select interpersonal skills that foster respectful interactions.
15. According to proponents of a contingency approach to management, in order to be effective as a manager, you need to:
16. OB uses both a systematic and _________ approach to understanding people.
17. Which of the following statements about OB is true?

18. In organizational behavior, knowing when to apply OB knowledge and tools to a particular circumstance is an important part of:

19. The definition of a(n) _______ is when our desired outcomes do not match the actual situation.

20. Your understanding of who you are and what your preferences are can be improved by a process called ___________. (Enter one word in each blank.)

21. The ability to motivate employees in different ways, provide useful feedback, and manage productive teams are all aspects of a manager’s performance, and doing these things well gives a manager
22. Deciding whether behaviors are good or bad, right or wrong, is a concern in the field of:
23. Reward systems, decision making, leader behavior, and organizational culture are all affected by _______ conduct.
24. According to anonymous surveys, what percentage of high school students admitted to cheating on tests?
25. Widespread corporate corruption has led to which two of the following?
26. Select reasons students might cheat.
27. Match the term with its characteristics.
28. A strong and effective employee or manager must recognize and understand
29. The various characteristics that make individuals unique are known as
30. Dependence on hindsight, lack of rigor, and being overly subjective are all elements of:
31. A concern with identifying right and wrong behavior is referred to as _______.
32. Masahiro prefers to work as a team member. He enjoys working collaboratively with others. This preference is a(n)
33. Which of the following statements about cheating are true?
34. When there are two choices in a situation, and neither resolves the issue in an ethically acceptable manner, a(n) ________ exists.
35. A CEO who wishes to run a sustainable business should take which approach?
36. True or false: Working for an unethical business will not cause you problems as long as you conduct yourself in an ethical manner.
37. Which of the following is an example of unethical behavior at work?

38. The systematic process of closing gaps between a desired outcome and actual situation is called ______.

39. Place the steps to the 3-step approach to problem solving in order.
40. When there is a difference between a goal and the actual outcome, this is known as a(n)
41. When we attempt to meet our goals through a systematic process of closing gaps between goals and outcomes, we are
42. Select all disciplines that OB draws from:

43. A person seeking to understand and manage people at work is likely to study ________, which is an interdisciplinary field.

44. Knowing which OB tools to use and under what circumstances is referred to as a(n) ________ approach to managing people.
45. Effective managers favor the contingency approach because:
46. Skills that are related to technical know-how, such as bookkeeping or financial analysis, are known as skills.
47. True or false: Most illegal unethical acts are prosecuted.
48. Skills dealing with human relationship and interactions are referred to as _______ skills.
49. Select personal attributes related to goodwill and trust.
50. When someone asks if you know right from wrong, that person is most likely questioning your
51. Which of the following statements about unethical behavior is true?
52. True or false: Careers can be tarnished by the unethical behavior of others.
53. A study of graduates, including MBAs, cited which of the following as the strongest predictor of student cheating?
54. It is _________ responsibility to confront ethical issues in the workplace.
55. Select all that are influenced by person factors.
56. Which of the following are examples of situation factors?
57. Which of the following statements about situation factors is true?
58. It is important to understand the interaction of person factors and ______ factors.
59. Select the levels that OB distinguishes among.
60. It is known that the same event can:
61. Studying the dynamics of conflicts among coworkers is a study of what level of OB?
62. Problem-_________ efforts can be adversely affected if the problem is incorrectly identified.
63. In the systems approach to OB, person and situation factors are considered _____, which the three levels of analysis are categorized as processes or __________.
64. OB concepts can be applied to the problem-_______ process to overcome challenges and improve your performance.
65. Which of the following statements about constraints in selecting problem-solving solutions is true?
66. Which of the following are potential constraints during problem solving?
67. ________ a problem means opting for a solution that is satisfactory but not the most ideal.
68. Which of the following are important to consider when selecting alternative solutions?
69. The best way to increase self-awareness is through:
70. Three main weaknesses of _________ are relying on hindsight, lack of rigor, and lack of objectivity.
71. To demonstrate credibility through performance, a manager should be able to:
72. Select the areas of OB that have been shown to have a powerful influence on ethical conduct at work.
73. The myriad external elements that influence what we do, how we do it, and the outcomes of our actions are called
74. True or false: There are only a few situation factors that can impact an outcome when you are trying to accomplish something.
75. Which of the following are the three levels that OB distinguishes among?
76. The distinction between person and environment is critical to:
77. Place each item into the correct category according to the Organizing Framework for Understanding and Applying OB. (Note: some items may belong to more than one category)
78. Studying a faulty reward system that unfairly distributes raises is a study of what level of OB?
79. Select the three common elements in choosing among alternatives to arrive at an effective solutions
80. Select examples of why people and environment are not static.
81. Select aspects of OB to be considered in an organization if many employees begin quitting their jobs.
82. Which two of the following leaders of business schools were found by researchers to be most likely to require ethics courses?

83. Choosing among available options is not always a pure choice between right and wrong, which means that sometimes one faces a(n)

84. In choosing among alternatives to qualify a solution, a person is focusing on ______ if he or she considers such things, as ethical implications, personal values, profits, and/or company reputation.

Wk 1 - Practice: Week 1 Knowledge Check

1. The final step of the 3-Step Approach of the Organizing Framework is

2. What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?

3. True or False: The four skills most desired by employers are critical thinking, technical expertise, problem solving and financial managment.

4. True or False: Unethical behavior erodes trust, and also negatively affects cooperation in organizations.

5. The commonsense approach is about knowing which OB tools to use and under what circumstances.

6. Which of the following is Step 1 in the three steps of the applied approach to problem solving?

7. A problem is a gap between an actual and a desired situation.

8. True or False: Our tendency to overlook the unethical behavior of another when it's in our interest to remani ignorant is called "the slippery slope".

9. True or False: Results published by the Association of American Colleges and Universities show business leaders generally find new employees to be deficiently prepared for their success in business.

10. ________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

MGT/312T Week 2

Everything listed for Week 2 is included in purchase!! 

1. Organizational Behavior in Context

2. Discussion Question #1

3. Discussion Question #2

4.BONUS - Social Perception and Managing Diversity Quiz Questions and Answers

5. BONUS - Individual Differences Quiz
6. BONUS - Practice: Week 2 Knowledge Check

Organizational Behavior in Context (with BONUS Questions & Answers)

1. Individual differences (IDs) is a broad category used to collectively describe the vast number of attributes (e.g., traits and behaviors) that describe you as a person. It is helpful to think of IDs in terms of their relative stability. Intelligence is relatively fixed whereas attitudes and emotions are more flexible and under your control. Matt has high job involvement. Which of the following is most likely to be true of Matt?
2. Emily is considered to be an excellent production manager. However, she tends to give attention only to those aspects of the organization that affect her own production operation and tends to ignore the concerns of other departments. This scenario exemplifies which of these?
3. Tonya works at Makers Marketing Inc. Her office tends to be very busy and noisy. As a result, Tonya frequently has to consciously decide what information to pay attention to and what information to ignore. Tonya is using which of these as a mechanism for paying attention to and selecting information?
4. At ABC Corp., the HR department is conducting a training program on effective communication skills for all employees. As part of the program, they are emphasizing the importance of incongruent body language and its impact on communication. Which of the following is the most common negative impact of incongruent body language during a business meeting?
5. At GHI Inc., the management team is concerned as they notice individuals with different perspectives and experiences feel excluded and disengaged. What is the most effective strategy for the management team at GHI Inc. to mitigate the negative impact of homophily on business performance?
6. Jason has been promoted to a new leadership role in his organization. As an official with authority, how can he contribute to improved business performance through his leadership style?
7. A candidate with an intellectual disability is overlooked by a recruiter even though he possesses skills that are perfect for the job. In this scenario, which perceptual error does the recruiter make?
8. Mason, the director of engineering at Frost Inc., was very impressed with the fact that Blake, a production engineer, had not missed a single day of work in the past year. Mason rated Blake very high on all dimensions of his performance appraisal based on this one aspect of Blake's performance, disregarding the fact that Blake's performance was poor in two quarters of the year. This error in the performance appraisal process is known as which of these?
9. Alex, a newly hired manager at ABC Corp., is trying to build relationships with his team members. He is aware that conflicts can arise in the workplace and wants to prevent them from affecting the team's performance. What is the most effective way for Alex to prevent relationship conflict among team members at ABC Corp.?
10. At DEF Corporation, employees are trained on the importance of the norm of reciprocity in their workplace interactions to help strengthen team dynamics and collaboration. Over the last quarter, product sales have dropped and your boss asked you, along with a new member that just started at the company last week, to deliver a presentation on the sale trends at the team meeting next week. Overwhelmed with other projects, you did not contribute nearly as much time and work as your teammate, but you are relieved because the presentation still went well as a result of her extra work. Considering the concepts of reciprocity, what is the best way to build this relationship?
11. Your company, in Virginia, is sending you to their headquarters in Japan to support with training employees on a newly acquired ordering system. Considering Japan's culture and Hofstede's 5 dimensions of national cultural values, which is likely the best training structure to use?
12. At XYZ Inc., the management team has decided to adopt a distributed leadership approach to improve business performance and decision-making processes. In this type of leadership, responsibilities are shared among multiple individuals rather than being held by a single leader. How will this approach better support the team?
13. As the team lead for a new project at your company, you are assigning tasks for each of your team members. Janice's problem-solving style aligns mostly to Sensation-Thinking. To maximize Janice's performance, which task should you assign to Janice?
14. You are a manager at ABC Manufacturing, and you enjoy responsibility and success in your work. You have been newly appointed as the leader of a team with jobs that seem dull and routine. You decide to move quickly to expand these jobs so that members get increased satisfaction from more challenging tasks. Basically, you want them to experience things that you value in work. Instead of designing the team members' jobs to best fit their needs, you plan to design their jobs to best fit yours. Which perception/attribution error are you displaying and how will this likely impact your team?
15. As an experienced team leader, Nancy uses which of these to think about the appropriate steps involved in running a meeting?
16. Given that Jason, a new employee at ABC Manufacturing, sees the world as a threatening place, he would be described as which of these?
17. Andre is afraid of public speaking. He avoids giving presentations in class as much as possible. His fear is associated with being unprepared or not knowing what to say. Which of the following is an example of avoidance learning?
18. Amid organizational changes, employees fear making mistakes that could lead to demotions. They prioritize error-free work, seek guidance, and strive to maintain their current job positions to avoid unfavorable career setbacks. What response best reflects this scenario according to expectancy theory? 
19. Lars tells Estefan that he has a new appreciation for Gary's sense of humor after the recent offi ceparty, where Gary, an older custodian, told smart, hilarious stories and jokes. Before the party, Larsthought Gary was simply lighthearted, but now he thinks Gary's humor is more sophisticated and witty. What perceptual defense mechanism does this describe?
20. Lars tells Estefan that he has a new appreciation for Gary’s sense of humor after the recent office party, where Gary, and older custodian, told mark, hilarious stories and jokes. Before the party, Lars though Gary was simply lighthearted, but now he things Gary’s humor is more sophisticated and witty. What perception defense mechanism does this describe?
21. A student believes that cheating is wrong but cheats on a test. Which answer best reflects how a student might try to reduce cognitive dissonance?
22. Rami is working hard to achieve his goal of being promoted to manager. He is regularly taking on new challenges, volunteering for new projects, and seeking out feedback from his manager. In return, his manager has recognized his hard work and dedication, and has promised to keep him in mind for the next management opening. In the terms of equity theory, what do these represent for Rami?
23. Clifford is struggling to meet his performance goals. If he is following the principles of behavioral self-management, where would he begin?
24. Always looking for ways to improve the benefits that his employees receive. Which of the following benefits would be considered a hygiene benefit, according to Herberg’s theory?
25. Arturo is a college student struggling in school. He is failing his exams, and his grades are dropping. He is losing motivation to study or seek help, which makes his grades drop even further. Which of the following statements best describes how reciprocal determinism could be used to explain Arturo’s behavior?
26. In which situations does ethical behavior become challenging?
27. Which of the following is the best example of how the manager can use punishment to achieve his goal?
28. Parmesta is a project manager leading a team of software develop0ers tasked with developing a new mobile app for her company. The project has a tight deadline, and Parmesta needs to ensure that each team member has clear objectives to meet the project’s goals. Which of the following scenarios best exemplifies the concept of assigned goals in the context of managing the mobile app development project
29. Damon is struggling to meet the company’s sales goals. His manager decides to use shaping to help him improve his performance. Which of the following is the most appropriate feedback and reward that the manager can give Damon?
30. John was born and raised in a culture that values hard work and production, and he has a strong work ethic. He is also a member of a religious group that emphasizes the importance of helping others. Which of the following is most likely to be a learned need for John?
31. Roumie is known by his employees as the bulldog, as he demonstrates a devoted single-mindedness and complete inflexibility in how work gets done. Even if the employees might suggest a faster or more efficient way of getting things done, his closed-mindedness is the hallmark indicator of his managerial decision-making style. He is famous for saying, “This is how it’s done”. Which concept best describes Roumie’s personality characteristic?
32. Argyris argues persuasively that many jobs are structured in a way that they conflict with the basic growth needs of a healthy adult. Employees are expected to be passive, dependent, and subordinate. Given these observations, at which level of the organization does Argyris predict the most conflict will occur?
33. According to attribution theory, which of the following factors is most likely to influence how a person interprets future events?
34. Chuck is a warehouse manager and has been for most of his career. Much of his work involves supervising employees as they move fragile, large, and/or heavy packages from one location to another. Which selection best represents how Chuck would assess physical abilities of employees?
35. Ashley enjoys painting. She paints in her spare time and does not sell her paintings. She finds painting to be relaxing and enjoyable, and she likes the challenge of creating something new. Which of the following statements best describes Ashley’s motivation for painting?
36. Titus is told to take a package to the top floor. While most of his experience has been in the mailroom, he is learning to pay attention to details like status, occupation, and personal characteristics when addressing employees at this Fortune 500 company. On the top floor, he observes his package is for Sandra, who has the largest corner office. He associates her large office with her status and occupation. Which selection best represents the element of perception?
37. Leslie, an 8-year-old child, has moved to a new home by the airport. She comes to associate they loud sounds of airplanes with her loneliness and sadness, even after she gets used to the new home. Which of the following statements best describes the type of conditioning that is happening in this scenario?
38. Ana is getting ready to cross the street at the crosswalk but notices there is a car coming, and it appears that the driver is distracted. The car is not slowing down. She perceives the danger and stays on the sidewalk. What selection best reflects this perception process?
39. Romina has loved playing sports since childhood and continues to play even though her day job involves office work. She thrives on the camaraderie and teamwork, and that experience carries over to the workplace. What response best represents a key motivator for Romina?
40. Diversity applies to:
41. Match the years and defining invention to the generations.
42. Rank the four steps in the stereotyping process with the first step at the top.
43. Which of the following are true concerning implicit cognition?
44. Select barriers to implementing successful diversity programs.
45. Affirmative action programs have generated many opportunities for _____ and ________.
46. A cognitive process that enables us to Interpret and understand our surroundings is called:
47. The ___________ is an unseen barrier that stops women from advancing to higher-level positions.
48. An individual’s set of beliefs about the characteristics and attributes of a group is called a:
49. Match the term to the correct definition.
50. Select barriers to successful diversity programs at work.
51. One’s inclination to take more credit for success than for failure is called _____-______ bias.
52. Select predicted changes in diversity in the United States between 2020 and 2060.
53. Assigning someone’s behavior to his or her personal characteristics instead of the circumstances is called:
54. Match the dimension of attribution theory to the
55. Studies show that women have a harder time being perceived as effective leaders, which is a result of a negative __________.
56. Studies have shown that
57. Recognition that the organization’s markets and constituencies are culturally diverse is called a(n) _____-and-_______ perspective on diversity.
58. When someone has a job that takes less education than they have, it is called __________.
59. Gardenswartz and Rowe identified layers of _________ to help distinguish the important ways in which people differ.
60. True or false: The diversity climate is not very important within a firm.
61. Adopting policies and procedures that meet the needs of all employees encourages more _______ in organizations.
62. Characteristics of the perceiver include
63. Kelley hypothesized that people make causal attributions by observing three dimensions of behavior: _________, __________, and __________.
64. Managers can reduce the effect of stereotypes by
65. Which of the following statements about workplace challenges for LGBTQ people are true?
66. Examples of external influences of diversity are:
67. Generational differences in the workforce
68. The number of race-based ____________ cases deemed to have reasonable cause by US EEO commission more than doubled from 1995 to 2015. (one blank/one word).
69. Self-serving bias implies that people will credit successes to controllable ________ factors and failures to uncontrollable ________ factors.
70. Employees’ evaluations of leader effectiveness are strongly influenced by their __________ knowledge of what constitutes good and poor leadership.
71. __________ dimensions of diversity represent differences that we have a greater ability to influence or control.
72. An intervention intended to give management an opportunity to correct past imbalance, injustice, mistake, or outright discrimination is called
73. Which of the following are true concerning perceptions in performance appraisals?
74. Which of the following describe circumstances facing people with disabilities?
75. Causal attributions refer to
76. Select the components or strategies for successful diversity training in organizations.
77. Select improvements made in women’s equality by 2018.
78. Organizational behavior emphasizes ______ perception rather than object perception.
79. Managing diversity and targeting specific demographics
80. People with disabilities
81. The _______ option in Thomas’ framework means people are willing to adapt or change their views for the sake of creating positive relationships.
82. Select ways firms can retain an aging workforce.
83. The _______ option in Thomas’ framework is based on the action of moving the diverse person off to the side.
84. Managers should remember that attribution biases may lead managers to misinterpret employee behavior and take inappropriate actions.
85. The _______ option in Thomas’ framework means that differences are squelched or discouraged.
86. The _____ ________ option in Thomas’ framework is based on the belief that good relationships can rise above differences.
87. The idea that older workers are less motivated is a
88. The _______/_______ option in Thomas’ framework has the goal to either increase or decrease the number of diverse people at all levels of the firm.
89. The _____ option in Thomas’ framework involves acknowledging differences but not valuing or accepting them.
90. Programs to help people come back to their careers after taking a break are known as
91. Select the four layers of diversity
92. Which of the following are true considering managerial implications of attributional tendencies?
93. The _____ option in Thomas’ framework is based on the premise that eventually all people will learn to blend in or become like the dominant group.
94. The ______ option in Thomas’ framework means people refute that differences exist.
95. When considering attribution theory, managers should remember that we tend to attribute behavior to ______ causes.
96. The statistical measurements of populations and their qualities such as age, gender, race, and income over time are _____________.

MGT/312T Week 2 Discussion Question

Includes A+ Answer!

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students. Respond to the following in a minimum of 175 words:

• Consider your current or most recent position. What are some ways, if any, in which your organization encourages diversity?
• In your opinion, what are some areas of opportunity with regard to addressing diversity within your organization?

MGT/312T Week 2 Discussion Question

Includes A+ Answer!

Reflect on organizations that you are a part of or have been part of in the past. Consider the influence of their cultures on the morale and performance of the employees. As you develop your reflections, integrate relevant theories from your textbook to deepen your analysis and provide a theoretical framework for your observations.

Respond to the following in a minimum of 175 words:

• How did the cultures of the organizations affect the performance and the morale of the employees?
• What were the main differences you noticed between organizations with a strong, positive cultural identity and those that were less positive or had a weak organizational culture?
• What strategies would you recommend to improve an organization’s culture? Provide an example to support your response.

*** BONUS TUTORIALS INCLUDED IN THIS TUTORIAL SET ***

Apply: Individual Differences

1. According to Eagly and Carli, and also supported by subsequent data analysis by the textbook authors, women have broken through the glass ceiling. Based on what you have read in the case, which of the following trends in
2. The statistics below are accurate updates to Eagly and Carli's research indicating that women have finally broken through the glass ceiling. If LeasePlan continues its diversity management activities, as described in the case, select the most closely aligned statistic to its potential outcomes.
3. Which of Thomas's generic action options for managing diversity is most illustrated in the case?
4. Based on the information in the case, LeasePlan implemented changes to mitigate which diversity barrier?
5. Based on the information in the case, which of the following barriers and challenges to managing diversity that were identified in the text appear to have been present at Lease Plan?
6. Which type of diversity might be an issue in the situation described in the case?
7. Which type of stereotype is described in the beginning of the video?
8. Which of the following is the basis for Justice Ginsberg's opinion that Guido and Rankin have legitimate grounds for a lawsuit?
9. Which of the following might be part of a "business case" in favor of the Mount Lemmon fire district hiring employees with a broader range of ages?
10. If the Mount Lemmon fire district attempts to implement age diversity initiatives, but these initiatives are defeated because the district is concerned that younger firefighters will be treated worse as a result, which of the following barriers mentioned in Section 4.6 is this an example of?
11. What is the main problem here for technology companies?
12. Which of the following is not a cause of workforce composition issues at technology companies?
13. What can be a strong reason that top universities graduate black and Hispanic computer science and computer engineering students at twice the rate that leading technology companies hire them?
14. If technology companies attempt to implement an affirmative-action type of diversity program, in order to solve the problem, which of the following would probably NOT result?
15. A banker who has done several deals with Todd McFarlane and the McFarlane Company and knew that the company tends to be fiscally conservative would be less likely to stereotype Todd McFarlane as a risky, artistic type. Which perceiver characteristic best explains this outcome?
16. Clearly Todd McFarlane has achieved a great deal of success both personally and in his company. However, it is also possible that he attributes all of his good fortune to his own efforts while placing the blame for any bad fortune on others. If this is accurate, then this would be an example of
17. Todd Mcfarlane and others highlighted Todd's business skills, his artistic abilities, and his success in various types of media. Which of the dimensions of behavior from Kelley's Model of Attribution is reflected here?
18. According to Eagly and Carli, and also supported by subsequent data analysis by the textbook authors, women have broken through the glass ceiling. Based on what you have read in the case, which of the following trends in gender diversity appears to be most supported by the outcomes of LeasePlan's program changes?

Practice: Social Perception and Managing Diversity

1. True or false. The percentage of non-Hispanic whites will grow in the US by 2060.

2. Which of the following statements regarding attribution theory are true?

3. When considering attribution theory, managers should remember that we tend to attribute behavior to ________ causes.

4. Heider’s attribution theory proposed that behavior can be attributed to either ______ factors, such as ability, or _______ factors, such as a difficult task.

5. Match the population size and event to the generations.

6. Match the years and defining invention to the generations.

7. Match the traits to the generations.

8. Match the dimension of attribution theory to the explanation.

9. Match the dimension of attribution theory to the explanation.

10. Recognition that the organization's markets and constituencies are culturally diverse is called a(n) ________-and -________ perspective on diversity.

11. Studies have shown that

12. Which of the following are true concerning perceptions in performance appraisals?

13. Kelley hypothesized that people make causal attributions by observing three dimensions of behavior: ___________, __________, and _____________.

14. Self-serving bias implies that people will credit successes to controllable __________ factors and failures to uncontrollable _____________ factors.

15. Affirmative action programs

16. One’s inclination to take more credit for success that for failure is called _____-______ bias.

17. People with disabilities

18. Which of the following are true concerning the experience of the LGBTQ workforce?

19. Which of the following statements about workplace challenges for LGBTQ people are true?

20. The number of race-based _______ cases deemed to have reasonable cause by US EEO commission more than doubled from 1995 to 2015. (one blank/one word)

21. Object recognition is a major function of _____________.

22. Select barriers to successful diversity programs at work.

23. Affirmative action programs have generated many opportunities for ______ and _______.

24. Characteristics that take awhile to emerge during interactions, such as attitudes, opinions and values, are called ________ characteristics. 25. Assigning someone’s behavior to his or her personal characteristics instead of the circumstances is called.

26. Implicit cognition results in

27. Select barriers to implementing successful diversity programs.

28. The fundamental _______ bias leads people to disregard environmental influences on behavior.

29. A cognitive process that enables people to interpret and understand their surroundings is called ___________.

30. Any thoughts or beliefs that are automatically activated from memory without our conscious awareness are examples of _____________.

31. Select the four layers of diversity.

32. Which of the following describe circumstances facing people with disabilities?

33. Programs to help people come back to their careers after taking a break are known as _________.

34. The ________/________ option in Thomas’ framework has the goal to either increase or decrease the number of diverse people at all levels of the firm.

35. The ________ option in Thomas’ framework is based on the action of moving the diverse person off to the side.

36. The _____________ option in Thomas’ framework is based on the belief that good relationships can rise above differences.

37. The __________ option in Thomas’s framework means people refute that differences exist.

38. The __________ option in Thomas’ framework means people are willing to adapt or change their views for the sake of creating positive relationships.

39. The ________ option in Thomas’ framework involves acknowledging differences but not valuing or accepting them.

40. The ________ option in Thomas’ framework means that differences are squelched or discouraged.

41. Managers should remember that ______ biases may lead managers to misinterpret employee behavior and take inappropriate actions.

42. Which of the following are true considering managerial implications of attributional tendencies?

43. Select barriers to implementing successful diversity programs.

44. The statistical measurements of populations and their qualities, such as age, gender, race, and income over time are:

45. Rank the four steps in stereotyping process with the first step at the top.

Practice: Week 2 Knowledge Check

1. True or False. It is always a mistake to use stereotypes.
2. True or False. Perception is influenced by three key components: the characteristics of the perceiver, of the target, and of the situation.
3. True or False. Managers can have a great impact on fixed individual differences.
4. True or False. Prejudice is one of the most common barriers to implementing successful diversity programs.
5. True or False. “Individual differences” is a narrow category only used to describe the “Big Five” personality attributes.
6. True or False. Self-esteem is a broad personality trait composed of self-efficacy, locus of control, and emotional stability.
7. A person who ________ is relatively unconstrained by situational forces and effects environmental change.
8. True or False. Diversity refers to age, gender, and religion, but does not include personality.
9. True or False. In the self-serving bias, employees attribute their success to internal factors and their failures to external factors.
10. Perception is the process of becoming consciously aware of something or someone.
11. The internal dimensions of diversity
12. True or False. In the self-serving bias, employees attribute their success to internal factors and their failures to external factors.
13. True or False. Intelligence cannot be modified or altered.

14. True or False. The potential to learn and use spoken and written languages is known as linguistic intelligence.

15. Which of the following is not one of the basic dimensions of the Big Five personality dimensions?

MGT/312T Week 3

Everything listed for Week 3 is included in purchase!! 

1. Leadership, Building Relationships, and Developing Communication Skills

2. Summative Assessment: Training and Development

3. MGT/312T Week 3 Discussion Question & Answer

4. BONUS - Practice: Connect LearnSmart Activity, Ch. 5

5. BONUS - Practice: Connect LearnSmart Activity, Ch. 6

6. BONUS - Practice: Week 3 Knowledge Check

7. BONUS - Apply: Employee Performance and Operations

Wk 3 - Apply: Employee Performance and Operations

1. Shawn is required to be in the office Monday through Friday, but would really value the ability to work from home one day a week. Based on Shawn's above-average performance last year, his boss is allowing him to work from home on Fridays. This is an example of which of the following?
2. Reducing an employee's compensation because of poor performance is known as negative reinforcement.
3. Monitoring Performance Through Goal Measurement - Performance management doesn't stop once effective goals are set for employees. Monitoring performance is an important next step to monitoring progress toward achievement of those goals-and accurate measurement of progress is critical. This activity is important because managers can use information gathered during performance monitoring to identify problems with and find opportunities to enhance employee performance. What is the key problem in this mini-case?
4. Melissa is an engineer at Acme Consulting. She used to work from 8:30am to 5:30pm, but her boss told her she could come in at 9am because of her great performance last year. However, this year Melissa is constantly arriving late to work. Her supervisor is looking to utilize extinction to remedy this behavior. Which of the following would be an example of extinction in this situation?
5. If city officials considered the elimination of overtime as a reward-meaning trash collectors could go home early if they finished their work, yet still get paid for eight hours-then, why did it fail to motivate the desired behaviors?
6. What is one way city officials could have had more success in achieving their cost-cutting goals?
7. Based on the case, which of the following is a problem with forced-ranking?
8. Which step in an effective performance management system would forced-ranking be a part of?
9. Which of the following is NOT an advantage of forced-ranking?
10. What do you recommend Adobe do to improve its performance management practices?
11. Adobe's performance management practices fall under which area of the organizing framework?

Wk 3 - Practice: Connect LearnSmart Activity, Ch. 5

1. Which of the following are content theories of motivation?
2. Maslow's need hierarchy is an example •of a(n) __________ theory of motivation.
3. Which theories focus especially on developing an environment that fosters long -term
4. commitment and intrinsic motivation?
5. According to Maslow' s needs hierarchy theory, managers should focus on motivating employees with
6. Maslow's needs hierarchy theory would predict that once the need for love is satisfied, the need for _______ will emerge as the most powerful.
7. Self-determination theory is based on research that shows intrinsic motivation:
8. The question that asks "How much do I value the rewards I will receive?" represents which element of Vroom's expectancy theory?
9. According to the National Labor Relations Act, companies are not allowed to prevent Which category of employees from discussing their compensation?
10. McClelland's theory states that employees are motivated by acquired needs that include the need for
11. McClelland's power need has two sides. The need for ___________ power refers to the desire to manipulate and control others for self-gratification. The need for ____________ power refers to the desire to organize others to achieve organizational goals.
12. Job design terms that individuals negotiate for themselves involving schedule flexibility , career development, or other adjustments ar,e known as _____________ deals
13. The theories that focus on the process by which Internal and situational factors Influence employee motivation are known as:
14. Herzberg proposed that individuals will experience the absence of job dissatisfaction when they have no grievances about ________________ factors.
15. The title of D0L119las McGregor's book, which formulated 1two contrasting views of human nature is:
16. Valence, as used in Vroom's expectancy theory refers to the
17. In Herzberg's theory, the absence of grievances about hygiene factors:
18. The approach to job design in which individuals make physical and cognitive changes in the task or relational boundaries of their work is known as _______________.
19. According to equity theory, people compare:
20. The elements of equity theory include:
21. The activities that involve alteration of specific jobs or sets of Interdependent jobs to improve employee experience and motivation are known as job design.
22. Douglas McGregor called managers' pessimistic assumptions toward employees:
23. The goals of the bottom-up form of job design known as idiosyncratic deals include improving __________ motivation and productivity through individual arrangement such as scheduling flexibility.
24. The National Labor Relations Act supports the right of certain employees to discuss compensation in which of the following situations?
25. Locke and Latham's research on goal setting identified four motlvational mechanisms among which are that goals:
26. Match the form of j ob crafting in the left column with its definition from the right column.
27. The job de, sign method that offers an employee the oppo opportunity to experience achievement, recognition, and stimulating work through vertical loading Is job ________,
28. True or false: McClelland 's acq1.1lred needs theory states that everyone has an equal balance of affiliation, power, and achievement needs.
29. Job crafting is the
30. A sense of accomplishment after learning a new skill is a form of__________ motivation.
31. According to Maslow's needs hierarchy theory, managers should focus on motivating employees with:
32. Job enlargement is also known as __________ loading the job.
33. The general cat egories of motivation theories include:
34. Goals lead to higher performance when ______ and __________ are used to stay focused and committed to a specific goal
35. According to equity theory, people compare:
36. Needs are defined as physiological or psychological states that
37. Physiological or psychological deficiencies that arouse beh,avior are known as _____.
38. Managers can use the three innate needs in self-determination theory to foster intrinsic motivation in their employees. Match the innate need in the left column to a management method that will foster it from the column on the right
39. Managers can use the three innate needs in self-determination theory to foster intrinsic motivation in their employees. Match the innate need in the left column to a management method that will foster it from the column on the right
40. The question "What intrinsic and extrinsic rewards will I receive if I achieve my desired level of performance?", represents which element of Vroom 's expectancy theory?
41. Feelings of inequity are based on whether you perceive that the outputs you, compensate for your collective ________
42. What are some of the factors that research has shown to affect expectancy in Vroom's model of motivation?
43. Which of the following paraphrases comparisons as used in equity theory?
44. Managers should design jobs that fulfill higher level needs to create committed and motivated employees
45. McGregor's Theory X is a pessimistic view of employees that includes the need to motivate them with carrots and sticks.
46. If I achieve this goal will I receive a reward I value?  What do I perceive that I am getting out of my Job?
47. McGregor's Theory X is a pessimistic view of employees that includes the need to motivate them with carrots and sticks. Which of the following paraphrases comparisons are used in equity theory?
48. Equity theory uses a com parison of the ratio of __________ to ______________.
49. Herzberg's theory classified company administration, salary, and working conditions as hygiene factors.
50. The personal facto rs that moderate the effectiveness of the core job characteristics include:
51. Among the lessons to be learned from equity and justice theories are:
52. McGregor's Theory Y is a more positive set of assumptions managers have about employees including that they
53. Locke and Latham's findings about goal setting theory Include that:
54. Altering specific jobs to improve employee experience  and productivity is job ____________
55. Self-determination theory assumes that three innate needs, ___________, autonomy, and relatedness drive our behavior
56. Education, skills, creativity, experience, and personal appearance can all be perceived as _________ in Adam's equity Theory
57. The form of organizational Justice that reflects the perceived fairness of how rewards are allocated is:
58. According to research on the elements of organizational justice, which two of them relate strongly to desired outcomes?
59. The form of organizational Justice that reflects whether people are told the truth and treated with respect is:
60. Vroom's expectancy theory req1.1ires that all three of the elements m!.lst be high for _____________ to be high.
61. Although 11ot supported by research, Herzberg's two-factor theory is useful because:
62. Which of the following are true of McClelland's view of power need?
63. Among the content theories of motivation are:
64. Job design terms that in individuals ______________ for themselves involving schedule flexibility, career development, or other adjustments are known as Idiosyncratic deals.
65. Psychologist J. Stacy Adams first applied __________ theory in the workplace.

Wk 3 - Practice: Connect LearnSmart Activity, Ch. 6

Includes All Chapter 6 Questions and Answers!

Wk 3 - Practice: Week 3 Knowledge Check

1. Step 1 of the performance management process is monitoring and evaluating performance

2. _____ is the extent to which a job enables an individual to experience freedom, independence, and discretion.

3. ______ is the process of strengthening a behavior by contingently withdrawing something displeasing.

4. True or false: Feedback has only one primary purpose for those who receive it:
motivation.

5. Equity theory is a model of motivation that explains how people strive
for fairness.

6. ______ refers to how long we focus on an activity.

7. In 360-degree feedback, individuals compare perceptions of their own performance with
information from their manager, subordinates, and peers.

8. Motivation explains why we do the things we do.

9. The last step in effective performance management is

MGT/312T Week 4

Everything listed for Week 4 is included in purchase!! 

1. Motivation and Working Well in Teams Quiz

2. MGT/312T Week 4 Discussion Question & Answer

3. BONUS - Practice: Connect LearnSmart Activity, Ch. 8

4. BONUS - Wk 4 - Practice: Connect LearnSmart Activity, Ch. 10
5. BONUS - Wk 4 - Practice: Connect LearnSmart Activity, Ch. 12

6. BONUS - Wk 4 - Practice: Week 4 Knowledge Check

7. BONUS - Wk 4 - Apply: Effective Groups and Teams

Motivation and Working Well in Teams

MGT/312T Week 4 Discussion Question & Answer

*** BONUS TUTORIALS INCLUDED IN MGT/312T TUTORIAL SET ***

Wk 4 - Practice: Connect LearnSmart Activity, Ch. 8

Includes All Quiz Questions and Answers!

Wk 4 - Practice: Connect LearnSmart Activity, Ch. 10

Includes All Quiz Questions and Answers!

Wk 4 - Practice: Connect LearnSmart Activity, Ch. 12

Includes All Quiz Questions and Answers!

Wk 4 - Practice: Week 4 Knowledge Check

Includes All Quiz Questions and Answers!

Wk 4 - Apply: Effective Groups and Teams

Includes All Quiz Questions and Answers!

MGT/312T Week 5

Everything listed for Week 5 is included in purchase!! 

1. Managing Power, Conflict, Negotiation, and Decision Making
2. Summative Assessment: Organizational Culture Exam

3. MGT./312T Week 5 Discussion Question & Answer

4. BONUS - Practice: Connect LearnSmart Activity, Ch. 14

5. BONUS - Practice: Connect LearnSmart Activity, Ch. 16

6. BONUS - Week 5 Knowledge Check

7. BONUS - Apply: Best Buy Case Study

1. Managing Power, Conflict, Negotiation, and Decision Making

2. Summative Assessment: Organizational Culture Exam

3. MGT./312T Week 5 Discussion Question & Answer

*** BONUS TUTORIALS INCLUDED IN WEEK 5 TUTORIAL SET ***

Wk 5 - Practice: Connect LearnSmart Activity, Ch. 14

Includes All Quiz Questions and Answers!

Wk 5 - Practice: Connect LearnSmart Activity, Ch. 16

Includes All Quiz Questions and Answers!

Wk 5 - Practice: Week 5 Knowledge Check

Includes All Quiz Questions and Answers!

Wk 5 - Apply: Best Buy Case Study

Includes All Quiz Questions and Answers!