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CMGT/545 Week 1

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Apply: Signature Assignment – Leader Vision Board

Includes Option #1 (Excel Spreadsheet with images)

Includes Option #2 (Excel Spreadsheet with images)

Includes Option #3 (Word Document with images)

Includes Option #4 (Word Document with images)

This week, you have studied traits, behaviors, actions, interpersonal skills, communication tactics, relationships, and values of leaders. As you become a leader in the IT world, it is important to recognize those leadership qualities that you want to emulate in your career. Vision boards are often used to assist in focusing on career and life goals. In this assignment, you will create a leadership vision board in which you summarize three leaders who serve as examples of the leader you want to be.

Select three leaders in the IT world who have had a positive effect on their company. These leaders do not need to be from big companies but should be attached to IT projects.

Create a leadership vision board using any program or website that allows you to create posters or create a hard copy vision board and take pictures of it, including close-up photos to show details. Address the following for each leader in your vision board:

• List their name, company, and role at company.
• Define their top three leadership traits or behaviors.
• Explain how these traits or behaviors affected the company or project.
• Define a prominent communication tactic used by this person.
• Describe how the leader cultivated relationships in their organization or in their industry. 
• Explain how the leader utilized those relationships.
• Describe how this person’s leadership led to innovation or change management.
• Include one piece of advice you’d like to remember from this person’s experience.
• Include images as appropriate. 

Cite all sources in APA format.

Submit your assignment.

Discussion – Leadership Behaviors and Characteristics

Many leaders have learned their leadership behaviors and actions from other people. Learning about and emulating leadership behaviors and characteristics is a way to determine what you are and are not comfortable doing in your own leadership opportunities. 
Locate a short article or video (under 5 pages or 15 minutes) about a positive leadership experience or demonstration of leadership skills. Read or watch your selection then respond to the following in a minimum of 175 words:

• Summarize the article or video.
• What leadership traits, behaviors, and communication tactics were highlighted in the article or video? Why were they highlighted by the author?
• Do you agree or disagree with the author’s opinion of leadership skills? Why? 

Cite your sources in APA format.

CMGT/545 Week 2

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Apply: Visual Representation of Data

Includes Option #1 with Word Document Summary plus two separate Excel Chart files (1 Word Document and 2 Excel charts)

Includes Option #2 with Word Document Summary and two Charts included  (1 Word Document)

As an IT project manager for Intuit, Inc., you are responsible for leading IT projects that affect the entire company. You are in consideration for the project manager role for the new cloud-based applications project that your group is running. One of the tasks the c-suite would like to see prior to promoting someone to this position, is your use of communicating with the c-suite through a visual presentation. They would like you to review the company’s reports and demonstrate your ability to analyze and present project data.

To access the company's reports, follow these steps:

1. Navigate to Business Insights: Essentials via the University Library.
2. Search for “Intuit Inc.”
3. Select Market Share Reports.

Select two reports of your interest, and create two visuals (one for each report) that represent the information provided. For example, you could select the Tax Preparation Services Market report and use a pie chart to represent the market share.

Write a 350-word justification summary in which you answer the following questions:

4. What type of visual did you select to present the information in each report?
5. How does the type of visual you selected support the information?
6. What tool(s) did you use to create these visuals?
7. How will these visuals be presented to the c-suite? (Email, presentation, etc.) 
8. Why did you choose to use this type of communication to present the information to the c-suite? 

Note: You may use any software or websites such as Lucidchart, Canva, MindTools, etc. to create the visuals.

Cite all sources in APA format.

Submit both your visuals and your justification summary.

Discussion – Communication in Project Management

Project management involves detailed communication. 
Respond to the following in a minimum of 175 words:

• Based on the readings and videos this week, what are two types of communication that would work well for communicating with stakeholders about technology projects?
• How does the type of communication the IT project manager uses affect the outcome? 

CMGT/545 Week 3

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Apply: Project Management Flowchart and Summary

Includes Option #1 (Summary and Flowchart)

Includes Option #2 (Summary and Flowchart)

Includes Option #3 (Summary and Flowchart)

Intuit, Inc. would like to migrate their existing applications, such as payroll management and customer relationship management (CRM), to cloud-based applications. The CEO believes that cloud-based systems will save the company time, money, and resources in the long run. One challenge is that many legacy systems are not automatically compatible with the new cloud-based systems and need to be manually exported or transferred. Training users is also a challenge since there are various locations across the country.

At a recent meeting, the development team determined there are 7 phases in this project that need to be completed. As IT project manager, you are tasked with planning out the 7 phases. This includes developing a swimlane flowchart that describes the processes, roles, and responsibilities of various departments and personnel during each phase of the project.

Phases

• Phase I: Scoping and Planning
• Phase II: Order/Install Equipment
• Phase III: Install/Test Software
• Phase IV: Conduct Hardware/Software Testing
• Phase V: Conduct Training
• Phase VI: Implementation and Roll Out
• Phase VII: Evaluation and Post Implementation

Note: These positions came from Intuit, Inc. documents, but names have been changed to keep this a fictional scenario. Any relation to actual names is coincidental.

• not listed here, but can be found in the tutorial.

Instructions

Use the project phases and personnel information provided above to develop your swimlane flowchart for this cloud migration project. Add additional processes and human resources as you see fit. Your swimlane flowchart should visually distinguish job sharing and responsibilities for phases and sub-processes of the project.
Use Lucid chart, Canva, MindTools, or another website or software of your choice to create your flowchart. See an example of a swim lane flowchart below.

To accompany your flowchart, write a 350-word summary that answers the following questions:

• How do you support c-level managers in this project? How do you seek support from upper management?
• What techniques can you utilize to lead and influence the project?
• What are two challenges within each phase?

Discussion – Project Management and Leadership

Project integration management includes communication and actions that are important to guide project execution through completion. 
Respond to the following in a minimum of 175 words:

• Describe the relationship between project integration management, leadership, and communication.
• Give two examples from your life when communication from leadership had a significant impact on project management. These can be examples from a job or organization you belonged to, personally or professionally. Examples can be either positive or negative experiences.
• What was the effect of communication from leadership in your examples?
• What did you learn from these experiences? If you had a negative experience, what steps would you take to improve the situation? If the experience was positive, what would you use from it in the future?

CMGT/545 Week 4

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Apply: Signature Assignment – Message of Change (Leadership, Communication, and Influence)

Includes Option #1

Includes Option #2

Includes Option #3

A conflict occurred during Phase III of Intuit, Inc.’s cloud-based applications project. The Systems Administrator submitted her two weeks’ notice and will be leaving the company. Her part of the project will need to be assigned to someone else until the position is filled. As project manager, you must determine the changes that need to be made to the project and communicate those changes with c-suite level managers. Review your flowchart from last week to determine how the Systems Administrator’s departure affects the project and what changes need to be made as a result. Select an appropriate communication channel, such as a short video, audio recording, presentation, or email to deliver each of the following two messages (you may choose a different communication channel for each message):

First, create a message of change to the c-suite level managers and include the following information in your communication:

• An analysis of how this change presents a challenge to the project
• A description of the changes happening to the project 
• An outline of the leadership, influence, and power techniques you plan to utilize to help the project be successful and manage the change within the project

• An analysis of how this change presents a challenge to the project
• A description of the changes happening to the project 

• Articulate why your chosen communication channels are appropriate for each message and if additional communications are needed.
• Explain how the project manager’s actions of communicating these changes will influence the rest of the project team. 
• Describe how this communication is a display of leadership for this project and why leadership is important at this point of the project and in change management, in general. 
• Discuss which techniques you used and why you chose those specific techniques. Include how you hope the techniques will create influence in the organization and how that influence can help this project be successful. 

Discussion – Effective Communication Tactics

Leadership communication is important for all phases of an IT project. There are many tips, tricks, skills, and strategies for leaders to keep in mind when communicating with their team. Research effective communication skills for IT projects. Share one tip, trick, skill, or strategy and answer the following questions in a minimum of 175 words:

• When would be an appropriate time to use this advice? Provide an example.
• How would this advice be used company-wide or customer-facing? Does the advice change? If so, how?
• What is one challenge of this advice? 

Cite your sources in APA format. 

CMGT/545 Week 5

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Individual: Apply: Risk Assessment

Includes Option #1

Includes Option #2

Part 1: Risk Assessment Table

Use the table below to list 12 risks to the project, identify the risk level and likelihood of each, and provide mitigation strategies that would reduce the impact and likelihood of each event. There should be at least 5 high-level risks.

Part 2: Risk Assessment Report

Provide a comprehensive description of each high-level risk, including a justification of your analysis and mitigation strategy.

Discussion – Project Teams

Respond to the following in a minimum of 175 words:

• Discuss the relationship between team cohesiveness and performance.
• As a leader in the IT field, can you think of specific ways you would encourage norms of cohesiveness and collaboration?
• How does team cohesiveness affect project risks?
• What do leaders need to think about when discussing project risks with their team? 

CMGT/545 Week 6

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Apply: Signature Assignment – Project Plan

Includes Option #1 (Word doc, plus Excel Milestone spreadsheet)

Includes Option #2 (Word doc, plus Excel Milestone spreadsheet)

Throughout the past few weeks, you have learned about the type of leader you’d like to be and how you can use your leadership skills in project management. This week’s reading discussed Kotter’s eight-step model of planned organization, appreciative inquiry, and the psychological and emotional processes involved in successful change. Leading an IT project will require you to use all these skills when working with stakeholders. One of the most important project tasks is to present the scoping information to the stakeholders.

For this assignment, you will revise your team’s project plan to present to stakeholders. Access your team’s draft of the Project Plan Template from the Wk 3 Team – Apply: Project Scope, Budget, and Timeline Stakeholder Meeting Role Play assignment, and re-save it so you can work on it individually.

Using information from the previous weeks’ assignments and instructor feedback, revise the Project Plan Template. In Section 1 of the Project Plan, you must define the scope of the project. In the following sections, you will explain how you will implement the scope of the project and how you will manage change within the project. 

Specifically, your new project plan should include the following revisions and additions:

• A summary of the project in Section 1: Summary
• A revision of the timeline from the Wk 3 Team – Apply: Project Scope, Budget, and Timeline Stakeholder Meeting Role Play assignment in Section 3: Schedule – Milestones 
• A revision of the list of stakeholders (refer to the Wk 3 – Apply: Project Management Flowchart and Summary assignment document) in Section 4: Resources
• An analysis of impact of change that should occur based on the risk assessment in Section 6: Change Management
• An explanation and justification for the changes made in your revision of your group’s decisions in an Appendix section

Cite two sources other than Intuit, Inc. company documents.

Format your citations according to APA guidelines.

Submit your assignment.

Discussion: Resistance to Change

Respond to the following in a minimum of 175 words: 

• Share an experience from home, school, or work in which you encountered resistance to change with technology. How was the situation handled?
• Referring to the models and strategies presented this week, from the perspective of an IT manager, how could this situation have been better handled?